Dynamics 365 – Marketing – infoNext consulting

Microsoft Dynamics 365 for Marketing

Nurture customers based on their interactions across email, mobile, social media, custom channels, and in-person touchpoints.

With a deep understanding of the customer, engage one on one using personalized journeys triggered by customer interactions.

Get point-and-click dynamic authoring with digital asset management, reusable content blocks, and a library of engaging templates. Use A/B testing and analytics to amplify resonating content.

Reach customers through digital channels and in-person interactions across marketing, sales, and service. Engage them in their preferred channels and timing using AI-driven recommendations.

Create journeys from customer-triggered events and orchestrate experiences across marketing, commerce, sales, and service. Act on feedback from personalized surveys using Dynamics 365 Customer Voice.

Empower customer experience, customer service, sales, marketing, or any other team looking to deepen relationships with customers to design journeys that span your business.

Send periodic newsletters, transactional emails, and personalized and timely notifications. Score individual leads or run account-based marketing campaigns to align with sales.

Simplify event planning. Nurture registrants before, during, and after events to improve audience engagement. Use Microsoft Teams for virtual events to track and improve engagement.